Refund policy

Last updated: October 2026

No reply within 48 hours

Full refund to your original payment method. The 48 hours start the moment your payment goes through.

Your track wasn't added

No refund - you paid for a personal listen and feedback, and you received them. Placement is never part of the purchase.

Wrong link or wrong track

Email us within 24 hours of submitting and we'll review the correct track at no extra cost.

Paid twice by mistake

We refund the extra payment.

How to ask

Email hello@tversehq.com with the email address you used to pay. We answer within 48 hours.